Home Home Register Your Spa Become a Dealer Store Contact Sitemap
Top Image


This Limited Warranty is extended to the original purchaser of a Gulf Coast spa, manufactured after January 1, 2006 and installed for residential use in the United States and Canada. It terminates with any transfer of ownership. Gulf Coast Spa Manufacturers Inc. warrants only Gulf Coast manufactured acrylic spa shells, cabinets and equipment assembled at a Gulf Coast manufacturing facility. Gulf Coast warrants to the original buyer of its spa shell, that the shell is free of defects in material and workmanship, and will repair or replace the shell at our option if any of the following occurs:

  • Lifetime Warranty against defects in material and workmanship on PVC Fittings and Hoses.
  • Lifetime Warranty against permeable leakage of water due to defect in the laminate.
  • 10 Year Warranty against cracking, blistering, fading or delaminating of the shell surface (prorated after the first year).
  • 5 Year Warranty for all mechanical and solid-state components (prorated after the second year).
  • 2 Year Warranty for authorized labor beginning on the date of purchase.

WARRANTIES FOR OTHER COMPONENTS: The spa cover, light bulb, light lenses, fuses, headrests, cabinet finish and filters are warranted to be free of defects in workmanship and materials at the time of delivery.

PERFORMANCE: To obtain service in the event of a defect covered by this Limited Warranty, call the Gulf Coast Spas 24/7 technical support line at (866) 829-3660 as soon as possible and use all reasonable means to protect the spa from further damage. Upon proof of purchase, a designated service representative will correct the defect subject to the terms and conditions in the Limited Warranty. There will be no charge for parts or labor to repair the defect, although providing access to effect the repair is the responsibility of the spa owner. The authorized service company may assess the spa owner reasonable costs of travel. Visits to diagnose/inspect/troubleshoot problems are not covered under this limited warranty. If the Manufacturer determines that repair of the covered defect is not feasible, it reserves the right to provide a replacement spa instead, equal in value to the purchase price of the original spa. In such an event, costs for removal of the original spa, shipping costs from the factory for the replacement spa and delivery and installation of the replacement will be the responsibility of the spa owner. The replacement spa will carry the balance of the original spa?s warranty, if any.

WARRANTY LIMITATIONS: This Limited Warranty is void if: the registration card is not returned within 30 days of the purchase date, the Manufacturer or its designated representative determines that the spa has been subjected to alteration, neglect, misuse or abuse, or freight damage caused by the common carrier; any repairs have been attempted by anyone other than a designated representative; or if the failure is caused by accident, acts of God or other causes beyond the control of the Manufacturer. Neglect, misuse and abuse include any installation, operation or maintenance of the spa other than in accordance with the instructions contained in the owner?s manual provided with the spa, including but not limited to the failure to maintain proper water chemistry and chemical balance, the use of abrasive or improper cleaners, spa water temperatures below 33 degrees or above 110 degrees Fahrenheit and improper electrical installation. This Limited Warranty does not provide coverage for any item attached to or installed on the spa after the date of manufacture, or for gaining access to any component for repair or replacement. Spa units used in a commercial application are excluded from any coverage whatsoever. The spa owner accepts liability for parts purchased from or repair work performed by anyone other than the Manufacturer or its designated service representative. Performance of any Lifetime warranties does not include any shipping or handling fees associated.

LIMITATIONS: This Limited Warranty takes the place of all other warranties, express or implied, in fact or at law, including implied warranties of merchantability and fitness for a particular purpose. The Manufacturer or its designated representative must perform all warranty service. No agent, dealer, distributor, service company or other party is authorized to change, modify or extend the terms of this limited warranty in any manner whatsoever. The Manufacturer will not be responsible for any statements or representations made in any form that go beyond, are broader than or are inconsistent with any authorized literature or specifications furnished by Gulf Coast Spas.

DISCLAIMERS: The Manufacturer and its representatives shall not be liable for any injury, loss, cost or other damage, whether incidental or consequential, arising out of any defect covered by this limited warranty, including without limitation, loss of the use of the spa, damage to any surface or item the spa is placed on or near (i.e. wood, carpets, etc.) and cost for removal of defective product even if the Manufacturer was advised of the possibility of damage. The liability of the Manufacturer under this limited warranty, if any, shall not exceed the original amount paid for the original product. Coverage under this limited warranty shall commence as of the original date of purchase and the duration of such coverage shall not extend for any reason whatsoever beyond the stated time periods. These disclaimers shall be equally applicable to any service provided by the Manufacturer and its designated representatives.

LEGAL RIGHTS: This Limited Warranty gives you specific legal rights. You also may have other rights that vary from state to state. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.

This is a sample warranty for Luxury (LX) Series Spas. It is subject to change.
Please refer to the warranty card in your owner's manual for your actual warranty.

In the News...

GCS Wins Awards For Luxury Series Brochure and Online Technical Support Guide

Footer Backgroun
Footer Bottom